Parent's Portal

For Parents

Your Responsibilities

Registration is required for each child on or before your initial drop-in visit and should be completed by the parent or legal guardian. To protect the safety and well-being of your child during their stay at The Drop Zone, we ask about allergies, health issues, medications, and dietary restrictions. You may pre-register your child or children online prior to your first visit. This will make your first visit quick and efficient. If you anticipate your child’s visit to last through mealtime, please bring a bagged lunch (Non-microwavable and peanut-free)

School agers enrolled in After-School Care or Summer Camp MUST be signed in daily to include documentation of check-in time. After-school participants will be signed in at pick up from their local school by the transporting Drop Zone team member.

Cubbies are provided in our reception area for shoes, coats, umbrellas, backpacks, lunch boxes or any other items requiring safekeeping while your child is visiting with us. Please label your children’s belongings. The Drop Zone is a shoeless facility, so please place shoes along with these items in an empty storage cubby prior to entering the play zones. Socks must be worn in play zones.

A name tag is placed on each child at check-in and they are escorted into their age appropriate play zone. There is a large window wall for easy viewing of your children. For safety and cleanliness, socks must be worn at all times while inside the play zones. The baby zone is the only exception.

The Drop Zone provides a variety of play zones, activity areas, and active play equipment to make your child’s stay with us fun, engaging and exciting. The Drop Zone is a free play drop-in center; however, a daily schedule provides an overview of The Drop Zone’s structured play and activities. Your children will enjoy exploring the various play zones, from the active play/climbing equipment, performing arts stage, to our interactive game area, Lego table, literary/writing area, creative arts tables, and so much more. Your kids will love coming to The Drop Zone.

Don’t Panic! The Drop Zone provides morning, afternoon, and evening snacks daily which are included in your drop-in visit. If your child’s drop-in visit overlaps with mealtime, you have the option of packing food for your child or purchasing a catered meal. Menus are posted on our website or can be reviewed at check-in. The meals are provided through the Drop Zone’s arrangement with local restaurants. Please remember that lunch orders are placed at 11am, and dinner orders are placed at 5pm. If you plan to drop-in during meal times, please remember to keep this in mind. Meals are $5.00 per child, and must be paid for at check-in. The Drop Zone will accept credit/debit cards or cash as payment for meals. We appreciate your cooperation in this matter.

  • Morning Snack 9:30am – 10am
  • Lunch is 11:30 – 12:00
  • Afternoon Snack 3:00pm – 3:30pm
  • Dinner 6:00pm – 7:00 (Date Night ONLY)

The Drop Zone is a peanut-free zone. Out of consideration for children with peanut allergies, we do not allow peanut products of any kind in our facility. Please remember this when packing your child a snack or meal to bring with him/her to The Drop Zone. We cannot allow peanut products to be opened or consumed on the premises.

Note: Any food allergies or dietary restrictions your child might have should be noted on your registration form and in your Drop Zone profile.

Our “pick-up policy” requires that you show valid photo identification in order to pick up your child. A password can be established upon registration in the event that a parent does not have an ID available. The password is for parents ONLY, no exceptions.

Other authorized pick-up persons MUST present valid photo identification in order for the child to be released.

School agers enrolled in After-School Care or Summer Camp MUST be signed out daily to include documentation of pick-up time.

Do you have questions and want to contact us?

Call or visit us.

5945 Cliffdale Road, Suite 1103 Fayetteville, N.C. 28314

Covid-19 Hours

Monday – Friday

7:00am – 7:00pm


10:00am – 6:00pm